Product
PLATFORMS
Chatbots Campaign Manager Live Agent
CAPABILITIES
WhatsApp AI Chatbot & Bulk Messaging Automation Facebook Chatbots & Messaging Automation Instagram Chatbots & Customer Engagement SMS AI Chatbot & Bulk Messaging Web Chatbot
FLAIR
AI Agents Framework
Automate workflows, enhance engagement, and improve back office efficiency.
Talk to an expert
Solutions
INDUSTIRES
Insurance Healthcare Automative Hospitality Banking
Government Telecom Education Human Resources Logistics
Pricing
Blogs In The News
About Us Customers Join Our Team

AI for Government: Digital Support & Transformation

Enhance public services by automating citizen inquiries, ticket management, appointment scheduling, and reporting with advanced AI that drives digital transformation.

Advancing Public Services in the Middle East with Arabot's Government AI Solutions

Managing high volumes of citizen inquiries, streamlining administrative processes like appointments and ticketing, ensuring accessibility, and improving reporting can strain resources.

Overcoming Government Service Challenges with AI

High Volume of Citizen Inquiries

Public service centers often face overwhelming numbers of repetitive questions regarding services, procedures, documentation, and statuses.

Inefficient Ticket & Complaint Management

Manually logging, routing, and tracking citizen complaints, suggestions, or service requests can be slow and lack transparency.

Complex Appointment Scheduling:

Coordinating appointments for various government services manually is often cumbersome for both citizens and staff.

Ensuring Accessibility & Inclusivity

Providing services that are accessible to all citizens, including those with disabilities, is a critical requirement.

Improving Reporting & Follow-up

Manually compiling reports and ensuring timely follow-ups on citizen interactions can be challenging.

Arabot's Tailored AI Solutions for Government

Arabot provides AI tools designed to enhance efficiency and citizen engagement for Middle East government entities:

Contact Sales

Automated Citizen Support & Inquiry HandlingDeploy AI Chatbots on government portals and messaging apps (like WhatsApp) to answer FAQs 24/7 about services, eligibility, required documents, fees, and office locations.
Implement chatbots to guide citizens through submitting complaints or suggestions, automatically opening support tickets.

Streamlined Ticket ManagementAllow citizens to check the status of their submitted tickets or requests via AI Chatbots.
Integrate with Live Agent chat for seamless escalation to human agents for complex issues.

Efficient Appointment SchedulingEnable citizens to book, modify, or cancel appointments for various government services using AI Chatbots.

Enhanced AccessibilityOffer Sign Language support through Digital Avatars integrated with chatbots, improving accessibility for deaf and hard-of-hearing citizens (cloud deployment).

Improved Reporting & EngagementAutomate follow-ups on reports and citizen interactions using AI-driven alerts and messages.
Conduct citizen satisfaction surveys or service evaluations using automated WhatsApp Flows integrated with the Campaign Manage

Key Benefits for Your Government Entity

Request a Demo Speak to a Public Sector AI Specialist

Leveraging Arabot's AI solutions, aligned with the digital transformation visions of Middle East governments, helps public sector organizations reduce operational costs, improve service response times, increase citizen satisfaction and accessibility, enhance transparency, and allow public servants to focus on more complex service delivery tasks.