The Leading Enterprise Chatbot Platform.

Automate customer interactions & service fulfilment at scale
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No coding or credit card required


+ More Channels

WhatsApp Automation Product
Ready Templates

(Lead Generation, Real-Estate..etc)

+100 Languages Supported
Live Agents Integrations

We are trusted by giant enterprises, ministries & entities

You're in Good Company

From local governments to telecom giants, learn how companies around the global use arabot to connect with their customers and build their brand.

Munch Bakery

We were pleasantly surprised by the seamless implementation and integration of into our existing systems, surpassing our expectations. arabot team's professionalism and dedication played a vital role in ensuring a smooth transition. We were highly impressed by the responsiveness and ability to accommodate our needs and customization requirements. The addition of arabot's chatbot has significantly enhanced our business operations by automating customer responses and reducing the reliance on manual assistance for addressing various inquiries. Additionally, our customers have benefitted from the ability to place orders directly through the chat without any human intervention. This convenient feature has added even more value to our services, providing a frictionless and efficient experience to our customers.

Basheer Alraiqib Basheer Alraiqib CIO
Ministry of Community Development (MoCD)

Arabot's chatbot has been a game-changer for our business. The seamless integration of this intelligent solution has significantly enhanced our customer engagement and support process. With its natural language understanding and quick response times, our customers now receive instant assistance, leading to improved satisfaction and loyalty. Arabot's customizable features have allowed us to tailor the chatbot to our specific needs, ensuring accurate and relevant interactions. This innovative tool has not only increased operational efficiency but has also contributed to our overall growth. We are truly impressed with Arabot's capabilities and its positive impact on our business.

Waleed Al Abbas Waleed Al Abbas IT Specialist
BMC: Batterjee Medical College chatbot has proven to be a valuable tool for our medical students, who have demonstrated a strong interest in its use for the convenience it provides in their daily studies. This resulted in a noticeable boost in the overall satisfaction and engagement levels among our students.

Dr. Adnan Al Bar Dr. Adnan Al Bar CIO

The team at Arabot has been nothing short of exceptional in the delivery of our chatbot services. We appreciated working with an agile vendor who was able to adapt to our forever changing business requirements. The architects, in particular, Diala were extremely patient and professional and took the time to guide us through the design and implementation process. We are extremely happy with the service and have no hesitation in highly recommending Arabot.

Fergus Bugg Director at Farah Experiences / Experience Hub

We are glad that we are partnering with arabot who are helping us improve our customers experience & deliver a more enhanced customer journey utilizing advanced AI technologies. arabot's chatbot technology and platform have allowed Aramex to continue to be an innovative in leader in customer experience as part of Aramex digital transformation vision.

Mohammad Sleeq Cheif Digital Officer

Easy Bot Builder

  • Easily-Customizable
  • Powerful Arabic NLP
  • API Integrations
  • FAQ/Intent Builder
builder builder

arabot Comprehensive Features

We provide seamless experience through our various features



  • Unlimited Number of Messages
  • Easy Bot Builder Access
  • Multi-lingual (+100 Languages)
  • Multi-task
  • Rare Language - Arabic NLU
  • E-mail + Support ticket


  • Webhooks
  • Branch logic(Direct dialogue down unlimited
    conversation paths, in order to match
    human-like logic).
  • API & Authentication(Connect chatbots to external databases
    via JSON APIs managed inside the
    dialogue tree).


  • Live Chat
  • Bot to Agent Handover
  • Transfer chat back from Agent to bot
  • Text to voice, voice to text
  • Review chat history
  • Video & audio (Include media, links)

Integration & Analytics

  • Facebook, Whatsapp, MS Teams
  • Twilio, Twitter, Instagram, Google
  • Business Message, API ,WebChat
  • Desktop App
  • Payment Integration
  • Dashboard & Reports

Building with arabot

With arabot, you can easily create any chatbot for all industries and deploy it anywhere


WhatsApp Automation

Create conversational marketing campaigns, engage existing customers and provide excellent customer service, all inside WhatsApp.


Website Chatbot

Engage your website visitors naturally — through conversations. Capture attention in real-time, build stronger relationships and get higher conversion rates.



Use arabot to deploy chatbots in your own apps and channels, with our comprehensive API and SDK.

So Powerful, So Intuitive

Improve your customer experience, generate leads and reduce operational costs.

Easy to Build

Design build and publish your enterprise chatbot with ease.


Build advanced and complex use cases using a list of no-code, low-code flow nodes.

State-of-the-Art NLP

Engage with customers in an efficient and intelligent way using cutting-edge AI technology.

Seamless Integration

Seamlessly integrate arabot with CRM, Webbooks and Business Applications.

Flexible Deployment

Choose your preferred deployment option (On-Premise, Cloud or through a Hybrid model).


Seamlessly hand off the conversation to human agents in real time.

Success Stories from Industry Leaders


Aramex is a Dubai-based comprehensive logistics company, with operations in over 69 countries. As part of a broader digital transformation mission, Aramex used WhatsApp chatbot to provide consumers with excellent customer service and in turn, increase awareness of its products and services and improve business models. arabot is providing Aramex with a technology solution chatbot, which will be responsible for the automation and arrangement for shipment delivery without any human interaction. This will ensure great customer experience and quick interaction, tremendously reducing operational costs.

Great Results:
  • 15 million customers served through WhatsApp Business.
  • 50% of shipment enquiries processed by arabot chatbot solution.

Government Services

FAHR's vision is to have a happy and innovative government with a mission to continuously develop innovative solutions to serve UAE human capital. FAHR partnered with arabot to build and deliver Hamad, the virtual employee from the Federal Authority for Government Human Resources.

Great Results:
  • Hamad acts as FAHR's legal expert, answers FAQ and questions related to services.
  • Hamad also handles objection and support requests.
See it in action on FAHR website: Meet Hamad.

Financial Services

The National Commercial Bank (NCB) is a prominent Saudi Arabian bank and the leading financial institution in the region with a mission to be the best Digital Bank in the region and provide the best in customer service. Today NCB receives a huge amount of customer feedback and complaints that require near real time interactions and response and therefore, the proposed AI enterprise and data classifier solution “SONOF” has been designed specifically to NCB to automate the process of handling complaints, processing tickets and other business operations.

Great Results:
  • SONOF is a textual data classifier solution built upon the fundamentals of Natural Language Processing (NLP) for the banking industry.
  • It combines advanced Arabic/English Named Entity Recognition (NER) for entity identification with Deep Learning (DL) models for topic classification.
  • SONOF assists NCB by understanding and categorizing customers feedback.
  • The result is a more efficient and faster customer experience.


Chatbot services as an admission interface: An experience from the Batterjee Medical College (BMC) - Jeddah - KSA. By leveraging chatbot technology, BMC is now able to ease the transition to college for new students and alleviate the administrative load for college staff.

Great Results:
  • BMC chatbot can answer thousands of student questions about BMC, the registration process, the different majors and degrees at the college, scholarships and other financial questions, paying for tuition fees, applying for admission, campus services, contacting the college, submitting feedback or complaints and more, easing the workload of the people who would normally serve these roles.
  • To date, the chatbot has successfully helped over 10% of new students enroll in Batterjee Medical College.
  • BMC bot has successfully answered 95% of the messages received with a high accuracy rate of answered messages.
Find it on BMC WhatsApp

Frequently Asked Questions

Got a question? We're here to help. If you have a question that you can't find the answer to, drop us an email at

An active user is a user who interacts with your chatbot across different channels during the billing cycle.

Yes! With arabot, you don’t have to copy and paste or manually re-create your FAQ content. Our chatbot solution allows you to automatically import an existing FAQ list. Your bot will instantly deliver smart automated responses using support questions from your FAQ list.

We develop chatbots for channels and business applications (CRM, live chat applications., websites, apps, Whatsapp., Facebook Messenger, Google Sheets, Twilio, Skype for Business, Slack and LiveAgent.)

Yes! We help medium and large businesses get WhatsApp API access so that you can provide customer support and deliver notifications to customers. We will also guide you through the application process.

Absolutely! You can easily integrate our chatbots with your applications via APIs to connect and communicate with your backend system and different applications as per the requirement.

It depends on the complexity of the project requirements. Our current record is 3-4 weeks to build and deploy an AI chatbot. However, in more complex scenarios, it might take 2-3 months, from the design phase to the go live date.

Absolutely! You can deploy your chatbot on-premises so that you can have overall control on security measures. With our on-premise solution, we have continuous in-house maintenance and support available for your business.

Integrate with many messaging platforms

You can integrate your chatbot with world-class messaging apps like WhatsApp, Facebook Messenger, Slack, Telegram, Hangouts.