Aramex
WhatsApp became a practical service channel for shipment enquiries and delivery interactions, helping customers get answers faster without waiting for a human agent.
From logistics and government to banking and education, Arabot helps organisations turn conversations into useful outcomes.
Selected organisations we have supported







We combine conversational experiences, intelligent automation and enterprise integration around the outcomes that matter.
WhatsApp became a practical service channel for shipment enquiries and delivery interactions, helping customers get answers faster without waiting for a human agent.
Hamad, a virtual employee, helps UAE government employees find answers, understand services and submit support requests through an always-available experience.
SONOF uses Arabic and English language understanding to classify customer feedback and complaints, helping teams process tickets with greater speed and consistency.
The admissions chatbot answers questions about programmes, registration, scholarships, tuition and campus services while reducing the administrative load on staff.
Use familiar channels to remove unnecessary friction from the customer journey.
Link knowledge, systems, automation and teams so requests can move forward.
Design for faster resolution, better service and more time returned to people.
Bring us a real customer or operational challenge. We will help you find the clearest path from conversation to outcome.
Talk to the Arabot team ↗