Customer proof · Arabot in the real world

Technology is valuable when it makes the journey better.

From logistics and government to banking and education, Arabot helps organisations turn conversations into useful outcomes.

Selected organisations we have supported

Selected customer stories

Different industries. The same need for better work.

We combine conversational experiences, intelligent automation and enterprise integration around the outcomes that matter.

Logistics01

Aramex

WhatsApp became a practical service channel for shipment enquiries and delivery interactions, helping customers get answers faster without waiting for a human agent.

15Mcustomers served through WhatsApp Business
50%of shipment enquiries processed by the chatbot
Government services02

FAHR

Hamad, a virtual employee, helps UAE government employees find answers, understand services and submit support requests through an always-available experience.

24/7access to service information and support
AIlegal and service knowledge assistant
Financial services03

Saudi National Bank

SONOF uses Arabic and English language understanding to classify customer feedback and complaints, helping teams process tickets with greater speed and consistency.

AItextual data classification for banking operations
AR/ENlanguage understanding for customer feedback
Education04

Batterjee Medical College

The admissions chatbot answers questions about programmes, registration, scholarships, tuition and campus services while reducing the administrative load on staff.

95%of messages answered with high accuracy
10%+of new students supported through enrolment
What our work has in common

Useful on the outside. Intelligent on the inside.

01

Meet people where they are

Use familiar channels to remove unnecessary friction from the customer journey.

02

Connect the work behind the conversation

Link knowledge, systems, automation and teams so requests can move forward.

03

Measure outcomes, not just messages

Design for faster resolution, better service and more time returned to people.

What journey should we improve next?

Bring us a real customer or operational challenge. We will help you find the clearest path from conversation to outcome.

Talk to the Arabot team ↗