Arabot Health · WhatsApp-first connected care

Healthcare, made effortless on WhatsApp.

Give patients a familiar way to find care, book appointments, prepare for visits, receive updates and follow up—while your teams keep one connected view of the journey.

Connected patient engagement journey across patients, providers and care teams
WhatsApp is your health app

Your patients already have the health app.

Arabot Health turns the conversation patients already know into a connected front door to care—without asking them to learn another system.

Talk to our healthcare team ↗
01

One familiar place

Patients start from WhatsApp, the channel they already understand.

02

No repeated story

Journey context follows the patient instead of getting lost between teams.

03

A clear next step

AI and workflows keep requests, reminders and follow-up moving.

The experience inside WhatsApp

Structured care, inside the conversation.

Patients can ask a question, choose a path, confirm an appointment or reach a person—without leaving WhatsApp.

Book and manageAppointments, rescheduling and confirmations in one flow.
Keep patients informedReminders, instructions and updates arrive where the conversation already lives.
Hand over with contextWhen a person is needed, the care team receives the journey—not just the last message.
Patient contextstays connected
Human handoverwhen needed
A
Arabot Healthonline
•••
TODAY
Hi, I need to book an appointment.
I can help with that. What would you like to do?
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AVAILABLE APPOINTMENTDr. Lina HaddadInternal medicine · Tomorrow, 10:30 AMConfirm appointment ↗
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The patient journey

One conversation. Every important step.

From first access to ongoing follow-up, Arabot Health keeps the journey connected around the patient.

01

Find care

Reach the right service, doctor or care team.

02

Book

Book, confirm, reschedule or cancel an appointment.

03

Prepare

Receive reminders, instructions and pre-visit support.

04

Connect

Continue through an in-person visit, service request or remote interaction.

05

Follow up

Keep the next step visible through updates, referrals and ongoing care.

Built for every handoff

Give time back to everyone involved in care.

One patient-facing experience, connected to the teams and systems that make care happen.

For patients and caregivers

Less uncertainty.

A familiar companion for access, appointments, updates and the next step in care.

  • Find services and providers
  • Book and manage appointments
  • Receive reminders and care updates
For care teams

More context.

A connected view of conversations, patient needs, tasks, referrals and handovers.

  • See the journey, not isolated messages
  • Route complex requests to the right team
  • Keep human oversight where it matters
For hospital operations

More coordination.

An AI-native engagement and orchestration layer that works with existing healthcare systems.

  • Automate repeatable patient journeys
  • Connect scheduling, CRM and care workflows
  • Learn from journey activity and demand
What Arabot Health helps you do

Make every patient interaction useful.

Start with one high-friction journey and expand across the organisation as your teams learn what patients need.

01

Appointments

Booking, confirmation, rescheduling and cancellation through one conversation.

02

Preparation

Reminders, instructions, intake and service information before the visit.

03

Patient support

AI-assisted answers for common questions, with a clear path to a human team.

04

Referrals and requests

Capture, route and follow up on requests without losing the surrounding context.

05

Ongoing care

Keep patients connected through follow-up, care plans and relevant updates.

06

Health campaigns

Coordinate targeted outreach, reminders and feedback across patient groups.

The intelligence behind the experience

Automate what can be automated. Escalate what needs a human.

A patient can ask about a service, prepare an appointment request and receive follow-up in the same conversation. Conversational AI clarifies the need; agents can carry out permitted service steps through connected systems, while care teams handle clinical questions and exceptions.

Conversational AI

Understand the patient’s service question, explain approved information and collect the details needed for the next step.

AI agents and workflows

With an authorised connection, an agent can check appointment information, submit a service request or trigger a reminder through a defined workflow.

Care-team handover

Pass clinical, urgent or sensitive questions to the appropriate team with context. Service automation does not replace clinical judgement or emergency care.

Connected follow-up

Confirm a booking or request only from the source system, then share permitted updates. Available actions depend on hospital integrations and permissions.

Build the connected care experience your patients expect.

Start with one journey. Expand across the hospital.

Speak with Arabot ↗