Understand intent
Capture useful context rather than a contact record alone.
Solutions · Sales and Marketing
Turn conversations into qualified opportunities and stronger customer relationships.
Use AI and automation to capture leads, understand intent, personalise communication and keep follow-up moving.
Start with the need
Interest can arrive across several channels while the follow-up sits in disconnected tools. Help teams understand what a person needs and carry that context into an appropriate next action.
Relevant outreach
Use agreed preferences and consent to shape communication.
Connected follow-up
Give sales teams the information they need to continue the conversation.
Where this solution can help
Lead capture and qualification
Gather agreed details and route opportunities using defined criteria.
Campaign management
Coordinate campaign conversations and follow-up journeys.
Personalised outreach
Use approved customer context and communication preferences.
Product and service recommendations
Help people explore relevant choices from approved information.
Follow-up automation
Connect reminders and next actions to an agreed journey.
Sales team assistance
Pass relevant intent and conversation context to the sales team.
From campaign interest to a sales conversation
An example journey to shape around your systems and permissions. Available actions depend on approved integrations; this is not a customer implementation claim.
Explore the need
Conversational AI answers campaign or product questions and asks about the customer’s requirements.
Qualify the opportunity
An AI agent can capture agreed details and apply the team’s qualification criteria, with the customer’s consent.
Connect the follow-up
Create or update the lead through an approved CRM integration and route it to the relevant sales team.
Continue with a person
A salesperson receives the conversation context and handles commitments, pricing exceptions and the next discussion.
How Arabot helps
Conversational AI answers product questions and explores the buyer’s needs. AI agents can capture qualification details, update a lead through an approved CRM integration and trigger agreed follow-up. Campaigns and chat flows structure the journey; the sales team handles negotiations, commitments and pricing exceptions.
Keep people and permissions in the process.
Respect consent, channel requirements and customer preferences. Use approved product information and route pricing exceptions, commitments or uncertain recommendations to an authorised person.
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Explore the products behind the work. Integrations and controls are agreed for each deployment.
Arabot CX Platform
AI agents, chat flows, campaigns, integrations and live-agent support.
Explore Arabot CX PlatformSee the workflow in context
Bring your next workflow into focus.
Tell us about your team, systems and requirements. We can explore the right starting point together.
Talk to us