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Flair · Enterprise Agentic AI

AI that acts inside the bank.

Flair is a secure, governed AI platform for deploying agents that understand context, execute workflows and stay accountable across your banking infrastructure.

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Flair · the platform

A governed foundation for banking AI.

Flair is the platform. LiteOps, MailOps, Collections AI Agent and Payment Screening & Name Matching are banking AI Agents, applications and capabilities built on its shared controls.

01

Build in natural language

Describe an agent in everyday language without writing code, then shape its knowledge, tools and boundaries.

02

Automate workflows

Connect steps across approved systems, with checkpoints and people involved where the work requires them.

03

Manage multiple models

Choose and govern models for different tasks from one operating environment.

04

Fine-tune when appropriate

Fine-tuning may be considered using approved customer data, subject to deployment choices and governance requirements.

05

Control enterprise access

Apply permissions by role and integrate with Active Directory to align access with existing identity controls.

Banking AI Agents & Applications powered by Flair
01 · Documents

LiteOps | From document intake to checked fields.

Process IDs, deeds, permits and forms through a traceable workflow. Compliance-critical items remain available for human verification.

  1. 01

    Receive & classify

    Route incoming IDs, deeds, permits and forms by document type.

  2. 02

    Read with OCR

    Convert scanned documents and images into machine-readable text.

  3. 03

    Extract & validate

    Use language models to extract key fields and validate required values against configured rules.

  4. 04

    Human verification

    Send unclear or compliance-critical items to a dedicated verification screen. Back-office teams handle exceptions, with decisions recorded for audit.

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02 · Correspondence

MailOps | Make the inbox an organised workflow.

Connect supported Gmail, Outlook or customer mail environments. MailOps helps teams sort incoming work and prepare considered responses.

  1. 01

    Connect the inbox

    Connect supported Gmail, Outlook or the bank’s mail-server environment using approved integrations.

  2. 02

    Classify the message

    Identify intent, category, priority and sentiment to support routing.

  3. 03

    Draft from approved knowledge

    Prepare a reply using knowledge sources approved for that workflow.

  4. 04

    Choose the right control

    People can approve, edit or reject drafts. Automatic sending is limited to configured confidence thresholds and policy controls.

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03 · Voice operations

Collections AI Agent | Structured first contact.

Support first-level voice outreach with prompt-configurable behaviour and a clear route to human handling for sensitive or exceptional cases.

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  • 01

    Configure conversation behaviour through prompts and approved operating rules, without requiring code releases for each change.

  • 02

    Review per-call details alongside operation-wide dashboards.

  • 03

    Define analytics fields through prompts to make relevant call information easier to review.

  • 04

    Keep sensitive situations and exceptions with a human handler.

04 · Payments & compliance

Payment Screening & Name Matching

Compare Arabic–English personal and entity names across transliteration, spelling and phonetic variants. Matching supports review; it does not independently approve high-risk payments or guarantee sanctions compliance.

Contextual rules

Apply configured rules using date and place of birth, address, and restricted countries or currencies.

Suspicious-entry detection

Flag suspicious or nonsensical entries as well as potential matches, with an auditable rationale for the next step.

Configured payment rails

SWIFT, SARIE, QuickPay and MoneyGram are subject to configured integrations.

A layered matching path

  1. 01Exact
  2. 02Dictionary
  3. 03Phonetic
  4. 04LLM-assisted decision
Policy-controlled next steps
  • Continue under policy
  • Request information
  • Human review
  • Compliance escalation
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More ways to work

A wider set of banking assistants.

Additional tools sit alongside the dedicated banking workflows, with scope shaped by each bank’s approved use cases. Sonof supports regulatory ticket classification and resolution; Daqeeq supports quality checks on relationship manager reports. Other assistants support text generation, internal knowledge and digital investigation.

  • BRD Reporter
  • Test Case Generator
  • Email Expert
  • HR Screening
  • API Intelligence
  • BankGPT
  • Sonof
  • Daqeeq
Designed for regulated work

Let agents move fast. Keep the bank in control.

Flair creates the runtime, policy and integration layer that turns autonomous capability into an enterprise operating model.

01

Connect to approved data

Use secure connectors and the bank’s existing systems of record, with approved knowledge and RAG for Arabic and English experiences.

02

Reason within policy

Agents operate with clear boundaries, approvals and business rules, with human approvals for sensitive actions.

03

Execute and prove

Keep important actions observable, measurable and auditable through evaluation, monitoring and model/prompt lifecycle controls. Deployment options include on-premise environments, subject to requirements.

Build the bank's next operating layer.

Bring one high-value operation. We will show you how it becomes agentic.

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